Main Software Features

Electronic Records

A comprehensive digital record-keeping system that securely stores patient information, exam histories, prescriptions, and visit notes for easy retrieval and management.

Appointment Scheduler

A dynamic scheduling tool that allows users to book, manage, and modify appointments with automated reminders and real-time availability tracking.

Extensive Reports

A robust reporting system that generates detailed insights on practice performance, financials, patient trends, and operational efficiency.

Recall Management

An automated system for tracking and notifying patients about upcoming checkups, follow-ups, and overdue appointments to improve retention.

Messaging

A built-in communication feature that allows secure messaging between staff and patients for appointment confirmations, reminders, and general inquiries.

Claims Billing

A streamlined billing module that facilitates insurance claims processing, submission, and tracking to ensure timely reimbursements.

Inventory System

A centralized inventory management system that tracks stock levels, orders, and usage of optical products, ensuring accurate stock control.

ToDo's

A task management tool that allows users to create, assign, and track tasks to improve workflow efficiency and team coordination.

Health Card Validation

A verification system that checks the validity and eligibility of patients' health cards in real-time for billing and service coverage.

Practice Analytics

A data-driven analytics dashboard providing insights into patient demographics, revenue trends, appointment patterns, and practice growth.

Demographics

A patient data module that organizes and analyzes demographic details to aid in personalized care and targeted marketing strategies.

Full Invoicing

A complete invoicing solution that generates, tracks, and manages patient invoices with payment processing and balance tracking.

Quick Quotes

A fast quotation tool that allows users to generate cost estimates for services, eyewear, etc., with the option to quickly convert into an invoice.

Document Linking

A document management feature that enables users to attach, store, and retrieve important patient-related documents within their records.

Family Linking

A family linking tool that connects family members' records, simplifying address changes and data entry, and allowing quick access to family member's records.

AI Integration

An advanced artificial intelligence feature designed to assist in eye care by supporting diagnoses, generating management plans, identifying medication uses, and providing a list of treatments for specific conditions. It enhances clinical decision-making by offering data-driven insights to improve patient care and efficiency.

Address Book

A centralized contact management system storing details of patients, suppliers, insurance providers, and business partners.

Internal Chat

A secure messaging system for real-time communication between staff members to improve coordination and workflow efficiency.

Multiple Doctors

A multi-provider management system that supports scheduling, record-keeping, and reporting for multiple practitioners within the same practice.

User Accounts

A role-based user authentication system that ensures secure access to different features based on user permissions and responsibilities.

Equipment Integration

A connectivity feature that links diagnostic and examination equipment directly to the software for seamless data capture and analysis.

Hardware Peripherals

Support for external devices such as barcode scanners, printers, signature pad, and card readers to enhance workflow and patient service efficiency.

Networking

A networking feature that allows seamless data sharing, appointment coordination, and record access across your entire office, complete with a network chat.

Custom Settings

A flexible configuration module that enables users to personalize software preferences, doctor preferences, alerts, schedules, and more.

Multiple Exam View

A comparative viewing feature that allows practitioners to access and review multiple patient exams side by side for better diagnostic accuracy.

Quick Data Input

There are many shortcuts, buttons, and options that allow quick and efficient data entry throughout iCARE. This allows you to spend more time with your patients.

Integrated Tests

Aside from the usual eye exam testing, there are many data converters, calculators, and tests that go above and beyond the standard Optometric exam.

Extensive Support

From product documentation to remote supprt, iCARE has you covered. Even includes a built-in support ticket system.

Favourite Frames Tracking

Allows users to mark and track their preferred eyewear frames within the system. It enables easy retrieval of previously favorited frames, helping optometrists and staff recommend or reorder styles based on patient preferences.

Marketing Panel

Create targeted communications, monitor engagement, and analyze the effectiveness of marketing strategies to enhance patient retention and business growth.